Privacy Policy
Last Updated: February 5, 2026
Giz Inc. ("Giz", "we", "us", or "our") operates the Giz Computer platform and related services at giz.ai. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.
Contact Information:
Giz Inc.
24A Trolley Square, #1240
Wilmington, DE 19806, US
Email: support@giz.ai
1. Information We Collect
Information You Provide
- Account Information: When you register, we collect your name, email address, and password.
- Profile Information: Optional information you provide such as profile picture, bio, and preferences.
- Payment Information: Payment details processed through Stripe. We do not store your full credit card numbers.
- Communications: Information you provide when contacting support or participating in surveys.
- User Content: Prompts, generated content, and other materials you create using our services.
Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Usage Data: Pages visited, features used, time spent, and interaction patterns.
- Log Data: Server logs including access times, referring URLs, and error reports.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send service-related communications and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to enhance user experience
- Detect, prevent, and address security threats and fraud
- Comply with legal obligations
Important: We do NOT use your prompts or generated content to train AI models. Your private data remains private.
3. Information Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, hosting, analytics, and customer support.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly authorize sharing.
We do NOT sell your personal information. We never have and never will sell your data to third parties for their marketing purposes.
4. Third-Party Services
Our services integrate with third-party providers:
- Stripe: Payment processing
- Google Analytics: Usage analytics and site performance
- AI Model Providers: OpenAI, Anthropic, Google for AI inference (prompts processed per their privacy policies)
These providers have their own privacy policies. We encourage you to review their policies to understand how they handle your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes including:
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
- Preventing fraud and abuse
When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, contact us at support@giz.ai. We will respond within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes your CCPA rights and how to exercise them.
Your CCPA Rights
As a California resident, you have the right to:
Right to Know
You can request that we disclose:
- The categories of personal information we collected about you
- The categories of sources from which we collected your personal information
- Our business or commercial purpose for collecting your personal information
- The categories of third parties with whom we share your personal information
- The specific pieces of personal information we collected about you
Right to Delete
You can request that we delete personal information we collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete a transaction or provide a service you requested
- Detect security incidents or protect against malicious activity
- Debug or repair functionality
- Comply with legal obligations
- Make other internal and lawful uses compatible with the context in which you provided the information
Right to Opt-Out of Sale
We do not sell your personal information. Giz Inc. has never sold personal information of California residents and has no plans to do so. Therefore, we do not offer an opt-out mechanism for the sale of personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services
- Provide you a different level or quality of goods or services
- Suggest that you may receive a different price or rate for goods or services
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
| Category | Collected |
|---|---|
| Identifiers (name, email, IP address) | Yes |
| Commercial information (purchase history) | Yes |
| Internet or network activity (browsing, usage) | Yes |
| Geolocation data (approximate location from IP) | Yes |
| Professional or employment information | No |
| Education information | No |
| Inferences drawn from collected information | Yes |
| Sensitive personal information | No |
How to Submit a CCPA Request
To exercise your CCPA rights, you may submit a request by:
- Email: support@giz.ai (include "CCPA Request" in the subject line)
- Account Settings: You can access and delete your data directly through your account settings at giz.ai/settings
Verification Process
When you submit a CCPA request, we will verify your identity to ensure the security of your personal information. We may ask you to:
- Confirm your email address by responding to a verification email
- Provide information that matches our records (such as account email)
- Log in to your account to confirm your identity
We will respond to your verified request within 45 days. If we need more time (up to 90 days total), we will notify you of the extension and explain the reason.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. To do so, you must provide the agent with written permission and verify your identity directly with us. Alternatively, you may provide a power of attorney under California Probate Code sections 4000-4465.
10. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides additional rights.
Legal Bases for Processing
We process your data based on:
- Contract: To provide services you requested
- Consent: When you have given explicit consent
- Legitimate Interests: For business operations, security, and service improvement
- Legal Obligation: To comply with applicable laws
Your GDPR Rights
In addition to the rights listed in Section 8, EU residents have the right to:
- Withdraw consent at any time
- Restrict processing of your data
- Object to automated decision-making and profiling
- Lodge a complaint with your local supervisory authority
International Data Transfers
Your data may be transferred to and processed in the United States. We use appropriate safeguards including Standard Contractual Clauses to protect your data during transfer.
11. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@giz.ai.
In the EU, parental consent is required for children under 16 (or the applicable age in your member state).
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Giz Inc.
24A Trolley Square, #1240
Wilmington, DE 19806, US
Email: support@giz.ai
For CCPA requests, please include "CCPA Request" in your email subject line.
For GDPR requests, please include "GDPR Request" in your email subject line.